Write a 2-3 page report describing a single health-care encounter

Write a 2-3 page report describing a single health-care encounter using the customer-supplier relationship.. You may chose a health care encounter of your own or that of a relative or friend. The encounter may be with any type of health care provider (physician, nurse, hospital, nursing home, EMT (emergency medical technician), pharmacist, radiology provider, physical therapist, home health agency, etc.). The paper will provide the view of the customer, the Moments of Truth, and the opportunities for improvement.

 

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